This project explores how the public sector can exploit the opportunities created by artificial intelligence and digital technologies, whilst safeguarding core democratic values such as accountability, fairness and transparency.
The digitisation of public institutions around the world is permanently reshaping how policies are developed, public services are delivered, and governments interact with citizens. This project explores how the public sector can exploit the opportunities created by artificial intelligence and digital technologies, whilst safeguarding core democratic values such as accountability, fairness and transparency. Bringing together perspectives from public administration, political science, policy analysis, and data science, this project examines how digital technologies can be designed and safely deployed to strengthen public value and improve public decision-making.
Current research spans both the democratic and organisational implications of digital government. One strand examines how digital communication tools are changing interactions between political institutions and citizens, drawing on data from a German constituency service website to analyse patterns of political engagement and polarisation. A second strand investigates how large language models (LLMs) can support public decision-making by automating scenario analysis and helping policymakers navigate uncertainty in complex policy environments.
As digital technologies become increasingly central to public governance, this research aims to inform their responsible design, implementation, and evaluation.
