Artificial intelligence could transform public services in the UK for the better — but it also risks damaging public trust if not introduced responsibly, warns new report by the Bennett Institute for Public Policy and the Web Science Institute, funded by the Nuffield Foundation.
This report is the output of a series of four workshops in summer and autumn 2024 delivered by the Bennett Institute for Public Policy and the Web Science Institute and funded by the Nuffield Foundation with input from the Ada Lovelace Institute.
The workshops brought people together from across disciplines and practices to discuss how artificial intelligence (AI) can work in society for the common good and, in pursuit of that objective, to find gaps in the research agenda informed by policy needs.
The report summarises discussions about applying AI for the public good across four thematic areas – administrative justice, place, public health and market failure – and presents the observations, ideas and research questions generated in the workshops.
News release: AI could improve UK public services – but only with stronger oversight, experts warn
